PRIVACY POLICY

Introduction

We are committed to maintaining your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our services.

Information We Collect

Customer Information: When you provide your personal details (email, phone number, property address), we use this information exclusively for property transactions. We only use the property address in our leads, and personal contact information is not shared with any third parties, buyers, or sellers.

Public Data: We may obtain property addresses and owner names from publicly available government websites and other public third-party real estate websites. This data is publicly accessible and is used strictly to reach out to potential sellers.

Buyer Sign-Up: When you sign up as a buyer, we collect your email address to facilitate property transactions. We do not share any additional personal information with sellers or third parties.

Phone Communications: If you contact us by phone, we may store your phone number and name in our Customer Relationship Management (CRM) system solely for the purpose of follow-up. This information will not be shared with any third parties, buyers, or sellers.

How We Use Your Information

Transaction Support: We use the information you provide to facilitate property transactions, including making offers and negotiating deals. Your data is only used in ways you would reasonably expect to sell a home or conduct eCommerce on our website. Your information is not shared with any third parties, buyers, or sellers.

Communication: Your contact information may be used to inform you about property offers, updates, or to provide customer support.

Marketing: We may send you promotional materials or updates about our services, but you can opt out at any time.

Your Privacy Rights

We respect your privacy and provide you with the following rights:

• Access: You have the right to request the specific information we have collected about you.
• Deletion: You can request that we delete your personal information.
• Opt-Out: While we do not sell your personal information, you may request to opt out of all future communications with us. We respect your choice and will honor any request to cease communication.

Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, or disclosure.

Public Data Disclaimer

We only access publicly available property data (such as property addresses and owner names) from government websites and other public third-party real estate websites. This data is publicly disclosed and is not considered private. Our intent is not to invade privacy but to gather information that is publicly accessible for the purpose of improving property transaction decision-making.

Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on our website. By continuing to use our services, you accept any updated terms.

Contact Us If you have any questions about our Privacy Policy, please contact us at support@greatfrontdoor.com.